We have identified an issue with customers not receiving emails sent out by our system to email addresses with the domain hotmail.co.uk and hotmail.com. Any customers who use this domain must add our emails to their address book as a safe sender. Instructions of how to do this can be found from here. You will need to add two emails to your safe sender list; firstname.lastname@example.org & email@example.com
We will be using our Facebook page more regularly to bring you updates, please like our new page to receive these updates from here.
The website will also be updates, please do check this regularly.